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returns & refunds policy 

PRODUCTS

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Physical Products
We want you to be completely happy with your purchase. If you would like to return a Product(s) for a refund please contact us within 14 working days from the delivery date at hello@myndly.co. Items must be returned to us in their original condition with the sales receipt.

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If your Products are faulty or damaged, we must be notified in writing within 14 days of receipt of Products. Please contact us at hello@myndly.co and provide 1) Full details of the damage or fault and 2) Pictures. Any notification later than this will result in a void claim.

 

Unless the Product(s) is faulty, you are responsible for all costs associated with the return.

 

Any shipping costs for orders are non refundable.

Digital Products
All sales of Digital Products are final. No returns or refunds are allowed due to the immediate access and nature of digital products.

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services 

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Please refer to our Bookings & Cancellations Policy.​​

Are you on the list?

It's a quiet, considered list — because we respect your time and attention. We’ll only email when there’s something important to share, like an exclusive update or offer.


We’re here to support your working life — not to add stress or overwhelm.

disclaimer

Our Products and Services are designed to support your working life. They are not a substitute for crisis support, emergency psychology services, or ongoing therapy, and thus, are not eligible for rebates under Medicare / Mental Health Care Plan — all sessions are privately billed.

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If you are in crisis or need urgent support, please contact a qualified service. 

contact

hello@myndly.co

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