terms & conditions

Content

The information on our website is provided for general information only. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up-to-date.

All product content is written in British English spelling.

Intellectual Property

Unless otherwise stated, all Intellectual Property (IP) in connection with the Products and any services provided by us belong and are the sole property of Myndly, including all content, any website, trademark or trade name, logo, text and graphics, and you agree that you will not infringe any such rights in any way.

Product Images

Images of our Products on the Website are intended as a guide and the actual Product(s) may differ slightly in some respects. All weights and dimensions given are approximate.

Use of Products

All digital resources are protected by copyright. They are for personal use only and may not be reproduced, resold, or distributed without explicit written permission.

psychology

Accuracy of Information

We make every effort to ensure that the psychological science and research we reference is current and reliable. However, due to the evolving nature of psychological knowledge, we cannot guarantee that all information will remain up to date at all times. We cannot be held responsible for any outcomes that arise from outdated or incomplete scientific information.

Billing and Rebates

All sessions and services are privately billed. They are not eligible for Medicare rebates or Mental Health Care Plans.

Client Responsibility

By engaging with our services or products, you acknowledge that:

you are responsible for your own wellbeing, decisions, and actions
you will seek clinical or medical support when required
you will use our tools as intended — for insight, reflection, and wellbeing support, not diagnosis or treatment.

Disclaimer

Our products and services are designed to support your work and wellbeing, but they are not a substitute for:

crisis support or emergency psychology services
clinical assessment or diagnosis
ongoing therapy or medical treatment

If you are experiencing a mental health crisis or require urgent support, please contact your local emergency service or a qualified crisis service immediately.

Professional Standards

We are registered with AHPRA and operate in accordance with the Australian Psychological Society’s Code of Ethics, which governs our professional conduct. We uphold ourselves to exceptionally high standards of practice.

Scope of Practice

While we draw on psychological knowledge, our tools and resources are not therapeutic interventions. They are designed for reflective, educational, and wellbeing-supportive purposes only. They should be used alongside — not in place of — professional psychological care when clinically required.